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Syntphony Conversational AI

    What is
    Conversational AI?

    Conversational AI is an enterprise platform for creating and managing virtual assistants, using artificial intelligence with Generative AI capable of understanding and delivering hyper-personalized responses to users.

    Able to deploy across a wide variety of digital channels: WhatsApp, Instagram, call center, web, mobile, chatbots, teams and more. It significantly reduces the cost and time required to create virtual agents, so helping brands better serve their customers any time, via any channel and in any language. 

    Conversational AI for multiple industries

    • Insurance

      Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.

    • Healthcare

      Conversational AI is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation

    • Consumer Products

      Conversational AI focuses on employees, companies, and final customers to improve the experience.

    • Travel

      With Conversational AI, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice

    • Banking

      Conversational AI helps financial companies to improve their services through conversational AI, automate processes with scalability

    • Telecom

      Telecommunications users are increasingly demanding. Take advantage of eva's capabilities to meet their expectations.

    • Insurance

      Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.

    • Healthcare

      Conversational AI is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation

    • Consumer Products

      Conversational AI focuses on employees, companies, and final customers to improve the experience.

    • Travel

      With Conversational AI, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice

    • Banking

      Conversational AI helps financial companies to improve their services through conversational AI, automate processes with scalability

    • Telecom

      Telecommunications users are increasingly demanding. Take advantage of eva's capabilities to meet their expectations.

    • Insurance

      Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.

    • Healthcare

      Conversational AI is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation

    Conversational AI Solutions​

    Conversational AI Benefits

    Use conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.

    Improve customer
    experience

    Reduce Cost

    A truly scalable
    solution

    Increase sales

    20M
    Conversational AI process more than 20 millions interactions per month
    91%
    Up to 91% of retention
    96%
    Up to 96% of accuracy
    Created with Lunacy

    The most valuable
    Product Composable Platform

    We build end-to-end solutions for your company with NTT DATA's Syntphony Products, accelerating time to market and making business more efficient.

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