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Syntphony Conversational AI

What is
Conversational AI?

Conversational AI is an enterprise platform for creating and managing virtual assistants, using artificial intelligence with Generative AI capable of understanding and delivering hyper-personalized responses to users.

Able to deploy across a wide variety of digital channels: WhatsApp, Instagram, call center, web, mobile, chatbots, teams and more. It significantly reduces the cost and time required to create virtual agents, so helping brands better serve their customers any time, via any channel and in any language. 

Conversational AI for multiple industries

  • Banking

    Conversational AI helps financial companies to improve their services through conversational AI, automate processes with scalability

  • Telecom

    Telecommunications users are increasingly demanding. Take advantage of eva's capabilities to meet their expectations.

  • Insurance

    Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.

  • Healthcare

    Conversational AI is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation

  • Consumer Products

    Conversational AI focuses on employees, companies, and final customers to improve the experience.

  • Travel

    With Conversational AI, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice

Conversational AI Solutions​

Conversational AI Benefits

Use conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.

Improve customer
experience

Reduce Cost

A truly scalable
solution

Increase sales

20M
Conversational AI process more than 20 millions interactions per month
91%
Up to 91% of retention
96%
Up to 96% of accuracy
Created with Lunacy

The most valuable
Product Composable Platform

We build end-to-end solutions for your company with NTT DATA's Syntphony Products, accelerating time to market and making business more efficient.

our partners

ISO 27001 certified company

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