A space where you’ll find what the most important analyst have to say about us,
comments from our peers and our latest reports.
Our Reports
Here you will find the latest reports created by the major analysts out there.

NTT DATA Featured in IDC's Latest Report on Conversational AI Platforms
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We're in the Voice of the Customer Report: Gartnert's Voice of the Customer for Enterprise Conversational AI Platforms.
Thanks to our customers, we have been featured in Gartner Peer Insights "Voice of the Customer" as an Aspirant, highlighting our sales experience, support, enterprise platform capabilities and development.

Everest Group: Conversational AI Products PEAK Matrix® Assessment 2023
NTT DATA has been named a Major Contender for the second consecutive time in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023 report, thanks to the eva platform, powered by GenAI, as one of the strongest vendors in the market.

The Conversational AI For Customer Service Landscape, Q4 2023
Forrester has added our NTT DATA eva product, powered by GenAI, to its list of 30 recommended vendors offering Conversational AI solutions for customer service in Q4 2023. We invite you to read this report to understand the value we offer in the market today.

HFS recognizes L'Oréal collaboration with NTT DATA
Ashish Chaturvedi, HFS practice head, has created the report highlighting NTT DATA's alliance of its eva conversational AI platform with GenAI, eva, to reimagine CX for L'Oréal. An innovative approach to digital e-commerce.

NTT DATA is recognized by Everest Group as a Major Contender
This year’s PEAK Matrix® Assessment evaluates 26 global Conversational AI vendors. Everest Group have analyzed market impact, vision and capability to deliver services. NTT DATA ranks as one of the strongest vendors in market impact and one of the top 10 Conversational AI vendors.

Why Every Contact Center Needs Conversational AI
By answering the questions of what is conversational AI for Contact Centers, and what are its benefits and best practices, Hayley Sutherland seeks to show how important and convenient Conversational AI for Contact Centers is.
What are people talking about eva
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