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    Why Conversational AI for
    Consumer Products

    Companies has spent tons of money in user studies to collect this valuable feedback.

    The arrival of Conversational AI to the consumer products industry opens new possibilities to be close to the final consumers. Today is mandatory have a direct communication, understand the users, have access to suggestions or criticist.

    Conversational AI focuses on three fundamental pillars to help consumer products industries: employees, companies, and final customer. Conversational AI solutions allows to create direct dialogs in convenient channels without friction, at an affordable cost, with a 24x7 service.
    Created with Lunacy

    Benefits for your employees

    Make your sales team engaged

    Give the best information for your team in a real time, using natural language at any time and in a fast way, so they can take the best action for their clients using the most updated information. Make them know their sales KPIs and what they must do to reach their aims.

    Provide more services

    Let your team getting access to innovation products, sales bulletin, sales KPIs, creating new orders and cases. Make it easier for your clients to create new orders by their own, tracking that, asking for help and create cases whenever it is necessary. Make available whatever services you want to.

    Benefits for
    final customers

    Direct communication with a company is a dream. They want to interact, to be served and to be helped by companies to know better and fast their product.

    Improve customer service
    Customers want to solve their inquiries fast, anytime through any channel. With Conversational AI you´ll be 24x7 available, ready to listen and help them.
    Sell by digital channels
    Let your customer the possibility to buy products through digital channels such as WhatsApp, Webchat, Facebook and more.

    Benefits for your company

    Get to know your customers better and be present in the digital channels they use. If you know them, you´ll learn what, when and how to sell them.

    Increase sales
    The more opportunities your customers have to buy, the easier and faster they will buy. You can open a new sales channel 24x7, reducing risks and improving your margins.

    Reduce your costs
    Assign the backoffice team to more important tasks and let the virtual assistant take care of repetitive tasks.

    Use Cases

    Conversational AI improves the customer experience by transforming the buying process, preventing cart abandonment, sending notifications, accompanying the user through the shopping process, tracking orders, providing personalized product recommendations and much more. Conversational AI helps companies drive sales.

    Conversational AI has the ability to help your customers find the product they need, get answers to their questions and make payments.
    Make a purchase
    Innovations
    Direct Buying
    Sales Newsletter
    Purchase tracking

    Get started with Conversational AI

    Try Now

    Latest Articles

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    January 24, 2025

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