NTT DATA Featured in IDC's Latest Report on Conversational AI Platforms

NTT DATA is proud to announce its inclusion in the newly released IDC ProductScape report, "Worldwide General-Purpose Conversational AI Platforms, 2024." This recognition highlights NTT DATA's innovative contributions to the conversational AI landscape, particularly through its flagship offering, Syntphony Conversational AI. As part of NTT DATA’s Composable Platform Syntphony, this Software-as-a-Service product empowers organizations to automate conversations using AI Agents and Virtual Assistants, seamlessly integrating with Meta WhatsApp and other digital channels.